Training & Support

Training Our Team to Thrive

As with any great franchise business model, an in-depth training program is critical. The Welcomemat Services training program is based on over 15 years of direct field selling and customer feedback. The training platform comes with your franchise ownership and includes:

Comprehenisve Initial Training Session

One week of training at our corporate support center followed by two days in the field with a certified franchisee mentor.

Welcomemat University

Access to online training portal for initial home study course and continuing education through Welcomemat University.

Welcomemat LAUNCHPAD

A 6–month, in–depth pre– and post–training system and dedicated sales coach, designed to help franchisees launch their business successfully.

DEEDS Systematic Sales Process

A systematic sales process and step-by-step manual for each phase of the sales process, including ongoing customer service.

THRIVE Video Channel

THRIVE video channel access for ongoing learning opportunities from corporate.

IMPACT Program

Development track selection for helping franchisees focus on the right goals for their business.

“Welcomemat provides a huge system of support, both with the home office and with the franchisees that are in the system. It’s a continuous flow of information back– and–forth, both internally and externally. They are truly there to help you grow your business.”

- Chad Trollinger

Multi-Unit Franchise Owner, Welcomemat Augusta

Mentorship & Regional Programs

Designed to create peer interaction in the following:

  • Crown Jewel System
  • Regional Support Systems
  • Milestone Achievements & Awards
National Account Opportunities

Welcomemat’s national account and preferred partner programs are designed to help franchisees gain access to many recognizable brands.

Annual Welcomemat Services Conference

Welcomemat hosts an Annual Conference featuring guest speakers, panel discussions and award ceremonies to share ideas, provide ongoing education and celebrate achievements.

Industry Trade Shows

Welcomemat franchisees have the ability to meet industry experts and build relationships on a local level at these leading national business events.

Welcomemat’s Comprehensive Support Software

We’ve found that great Welcomemat franchisees prefer business development and customer interaction to back–office and administrative work. So we’ve combined our technology and sales expertise to build comprehensive support software that’s simple to use. An integral part of your franchise ownership, this platform:

  • Supports business ownership opportunities focused on revenue generation
  • Includes a fully-integrated CRM (and mobile app) that comes pre-populated with targeted prospects in your protected territory
  • Provides cutting-edge lead generation platforms using the latest automated technology
  • Provides access to Welcomemat trademarks and integrated, patent-pending technologies for local marketing
  • Allows live chat access with the entire franchise system for questions and support